Politique d’expédition

KeseArt creates original handmade oil paintings and modern wall art designed for contemporary homes.

Each artwork focuses on color, emotion and artistic expression. Our goal is to bring unique handmade artwork into everyday living spaces.

We carefully prepare each piece and provide worldwide shipping with customer support.

As our artworks require customization based on the image and dimensions, order processing typically takes 7 to 14 days, during which confirmations and revisions may also be necessary.

Once order processing is complete, we will ship your order via courier services such as FedEx, DHL, or UPS, with a shipping time of 7 to 14 days.

Total delivery time is 14 to 28 days.

We want to ensure you receive your order in a timely and efficient manner. This Shipping & Tax Policy outlines our shipping and delivery process, as well as how we collect taxes.

1. Processing Time

Most orders require 7–14 business days for processing before shipment. Orders placed on weekends or holidays will begin processing on the next business day. Processing times may vary depending on artwork size, customization requirements, and production conditions. Once your order has been shipped, you will receive a confirmation email with tracking information.

2. How Is the Artwork Packaged?

Scroll paintings are carefully packaged in sturdy cardboard tubes, while framed artworks are carefully placed in high-quality wooden crates.

3. Which Countries/Regions Do We Ship To?

We ship worldwide — or to be precise, to all countries and regions covered by our partner courier services! Have any concerns? Please feel free to contact us, as we can always find a shipping solution — even if you live on a desert island!

4. How Much Does Shipping Cost?

Shipping is free. Regardless of the destination, the shipping cost is already included in the price.

5. Is the Artwork Insured During Shipping?

Absolutely! KeseArt provides insurance for artwork shipments. You don't need to worry about anything, and there are no hidden fees.

6. Can the Artwork Be Shipped to Another Country or to Someone Else?

We will ship to the address you provide on your order. We usually confirm the delivery date with your designated recipient. If it is a surprise or a gift, please let us know!

7. Ownership and Risk of Loss

All items purchased through our website are made pursuant to a shipment contract. This means that ownership and the risk of loss transfer to you once we deliver the item to the carrier.

8. International Taxes & Customs Duties

Please note that once your order arrives in the destination country, local regulations will apply, and your order may be subject to import taxes and local customs duties. These charges are not included in your purchase price and are the customer's responsibility. However, if needed, we will assist with the necessary information communication with customs.

Email: info@keseart.com

Phone: +86 18318727013